Privacy Policy

Effective Date: April 16, 2025

Reset Collective is committed to protecting your privacy. This Privacy Policy outlines what limited information we collect and how we handle it. Our services are grounded in simplicity and trust—we do not sell products, offer user accounts, or track personal behavior through analytics.

1. Who We Are

This website is operated by Reset Collective. We provide personal wellness services such as Pilates sessions, closet audits, and shopping assistance.

2. What Personal Information We Collect

We only collect the information you voluntarily provide to us via:

  • Contact forms

  • Direct emails

  • Phone calls

This may include:

  • Your name

  • Email address

  • Phone number

  • Any information you include in your message (e.g., preferences, availability)

We do not collect:

  • IP addresses (outside of standard server logs)

  • Cookies for tracking

  • Analytics or behavioral data

  • Login credentials (we do not offer account creation or sign-in features)

3. How We Use Your Information

Your personal information is used only to respond to your inquiries or provide the services you’ve requested. We do not use your information for marketing without your explicit consent.

We do not:

  • Sell or share your personal data

  • Use third-party advertising

  • Use external login options like Google or Facebook

4. Legal Bases for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

  • Consent – when you voluntarily contact us

  • Legitimate interest – to respond to inquiries and deliver requested services

You can withdraw your consent at any time by contacting us.

5. Your Rights

Depending on where you live (California, EU/EEA, UK), you have the right to:

  • Know what personal data we have (Right to Access)

  • Ask us to correct or delete your data (Right to Rectification/Erasure)

  • Request a copy of your data (Data Portability)

  • Object to or restrict our processing (if applicable)

To exercise any of these rights, email us at [email protected].

6. Do Not Track (CalOPPA)

We do not track users over time or across third-party websites and therefore do not respond to Do Not Track (DNT) signals.

7. Data Security

We take appropriate measures to protect any personal data you provide, including secure email handling and form processing.

8. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect any information from minors.

9. International Users

If you are visiting from outside the United States, please note that your information may be transferred to and stored in the U.S. By contacting us, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. Updates will be posted on this page with a new effective date.

11. Contact Us

If you have questions or concerns about this policy, or wish to exercise your data rights, contact us at:

Reset Collective
📧 [email protected]